1.2 The cost of the Delivery of the item you have bought is a Vatable expense and is added to your shopping basket at the point of sale (checkout) including Vat at 17.5%.

1.3 If you order several items which are to be sent to the same address we will charge you according to their volumetric size or weight. Whilst we will acknowledge your order we will not wait for confirmation of the postage charge, automatically charging your credit card appropriately.

1.4 Please call Customer Service should you be undecided as to the correct delivery option before you complete your purchase.

IMPORTANT : We only despatch goods to the billing address of the Card Holder which will require a signature upon receipt. Please ensure that someone is at the address to sign for the order. If you require your order to be sent to an address other than your billing address please contact us directly by phone to make these arrangements. Failure to do so may lead to your order being rejected by our Database by reason of fraud.

1.5 Standard Delivery of all U.K orders is by means of Royal Mail Recorded Delivery. Should your purchase weigh more than 2 kilogram's we reserve the right to send it by Parcel Force Standard Service. Whilst we will acknowledge your order we will not wait for confirmation of the postage charge, automatically charging your credit card appropriately. Delivery usually takes 3 - 5 days.

1.6 Special Delivery. If you require a guaranteed next day delivery anywhere in the United Kingdom before 1 pm the following day goods can be sent by means of Royal Mail Special Delivery. We have to receive your order before 2 pm for delivery the following day. This service includes a limited insurance if the item is valuable. Whilst we will acknowledge your order we will not wait for confirmation of the postage charge, automatically charging your credit card appropriately. NOTE: This service is only valid Monday to Friday - there is no garantee for Saturday delivery.

1.7 International Orders are usually despatched using Royal Mail International Signed For or in the case of heavier items Parcel Force Worldwide. This can take between 5-7 working days at a flat fee relative to weight and value.

1.8 We accept no responsibility for Cuban Cigars despatched to the USA by Standard Air Mail - see USA Delivery for details. We only Guarantee delivery when sent via our special "next day" service.

Our GUARANTEED NEXT DAY PREMIUM DELIVERY SERVICE is offered at a small premium over standard airmail prices. Again as with all our postal services we will acknowledge your order but will not wait for your confirmation debiting your credit card accordingly.


Please address your delivery enquires via email to : sales@cigarsunlimited.co.uk

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