About UsCigars Unlimited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at email@example.com.Our Contact details:Cigars Unlimited129, Walham Green Court, London SW6 2DGUNITED KINGDOMPhone: +44(0) 20 7386 9000Fax: +44(0) 20 7386 9938Email: firstname.lastname@example.orgVAT Registration Number 662 8337 17 Arts, Corporate and Entertainment Productions Ltd. is a private limited company registered in the UK reg. no. 2807113 trading as 'CigarsUnlimited'
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept all major credit cards in payment BUT NOT Mastercard or Maestro Cards. If you are shopping from North America or anywhere else, place your order and your credit card company / Bank will convert the transaction into US Dollars or your own currency. We accept Visa, American Express and Debit cards but we no longer accept payment by means of a either Mastercard, Maestro or personal cheque.
Shipping And Handling
Before we despatch your order we will confirm your purchase by Email. If the goods you require are out of stock we will advise you of the anticipated delivery dates. Please ensure that you decide which of the two following postal options you prefer before ordering Online : Standard or Special Delivery. The cost, according to the weight of the item you have bought, will be added to your purchase. If you are not sure and require further information please call us directly and we will be able to advise you as to the most cost effective option.Please note that you now have the facility to have your order sent to an address other than the Billing address of the card Holder. However it will still require a signature upon receipt. Please ensure that someone is present at the delivery address to sign for the parcel.
We deliver your order right away. We will normally send your order to you the same day or the next business day . International orders are generally received in under 5-7 business days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
If you need to reach us, please email us on email@example.com, alternatively, you can call on International +44(0) 20 7386 9000 or fax us on +44(0) 20 7386 9938 or write to us at 129, Walham Green Court, London SW6 2DG UNITED KINGDOM
Cigars Unlimited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns PolicyIf Goods have not been received within fourteen days from the date of despatch, detailed written notification must be made directly to us. Furthermore, no claim for damage or pilferage can be entertained unless notice of such is given within 3 days of the receipt of the goods.If the said Goods were either damaged or faulty upon delivery we will replace such at our expense. Please call Customer Service to inform us and retain the original packaging for our inspection to validate your claim. Both the product and the original packaging should be returned within 10 days of receipt along with a written claim stating exactly why the item has been returned. We will not replace either a damaged or faulty item until it has been returned. We endorse a no quibble policy should you not be happy with the product or goods that you have purchased. Within 7 days we agree to either replace the item with a same cost alternative. Or offer a full refund provided that the original item is returned to us in good condition. All you pay is the return postage. Your credit card will be credited with the appropriate amount upon receipt of the goods should you not wish for a replacement or alternative.